AI & Automation Knowledge Implementation Manager

AI & Automation Knowledge Implementation Manager

We are looking for a Knowledge Manager to lead and scale an AI-first knowledge ecosystem within the organization. In this role, you will own and scale the company’s AI & Automation Knowledge Ecosystem, ensuring that AI tools, internal platforms, automations, and best practices are documented, taught, and actively adopted across the business.

You will act as a bridge between business, product, and technical teams, enabling employees and stakeholders to effectively use AI, automation, and internal solutions. The role focuses on building a structured, living knowledge base, delivering trainings and workshops, and establishing governance and standards for AI and automation knowledge across the company.

Responsibilities

• Own and evolve the company’s AI & Automation Knowledge Ecosystem, covering internal AI usage, automations, platforms, methodologies, and best practices.

• Build, maintain, and govern a living AI Knowledge Base and Use Case Repository that is simple, searchable, and actively used.

• Lead monthly and quarterly knowledge-sharing sessions, internal demos, and updates in collaboration with AI Champions and key stakeholders.

• Design and deliver tailored AI trainings, workshops, and enablement sessions for technical and non-technical teams.

• Establish knowledge management standards, taxonomy, and documentation practices for AI and automation content.

• Act as a bridge between business, product, and technical teams to support end-to-end AI and automation use case development.

• Oversee data ingestion processes and quality control for knowledge assets, ensuring accuracy, relevance, and consistency.

• Design and manage classification and retrieval structures to improve knowledge reuse.

• Monitor adoption, gather feedback, and continuously improve knowledge processes, tools, and training materials.

• Proven experience in knowledge management, AI enablement, internal platforms, or documentation in a data- or AI-driven organization.

• Strong understanding of generative AI, LLMs, RAG architectures, and knowledge engineering with a practical, business-focused mindset.

• Hands-on experience building or managing knowledge bases, documentation systems, or AI enablement platforms.

• Ability to translate complex AI and automation concepts into clear, usable guidance for both technical and non-technical audiences.

• Experience working cross-functionally with engineering, data, product, and business teams.

• Strong communication, facilitation, and training skills for workshops, demos, and structured learning programs.

• Systems-thinking mindset focused on structure, governance, and adoption rather than theory.
  

Conditions

• Competitive salary.

• Work from anywhere: Fully remote to suit your lifestyle.

• Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because.

• Growth-focused environment: Access to learning resources and clear pathways for growth.

• Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close.

• A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.